Privacy Policy

Who are we ?

Our website address is: https://rakuart.gr

What personal data do we collect and why do we collect it?

•Information You Give Us: We receive and store any information you enter on our website or provide to us in any other way. You can choose not to provide certain information. We use the information you provide us for purposes such as responding to your requests.

•Automatic Information Retrieval: We receive and store certain types of information each time you interact with us. For example, like many websites, we use “cookies” and receive certain types of information when your web browser accesses our website.

•Email communications: To make our emails more useful and interesting, we often receive a confirmation when you open an email from rakuart.gr

•In some campaigns, we will send you some newsletters. In case you do not want to receive such messages, please let us know whether or not you consent to the storage of your data.

•If you do not wish to receive e-mail or other communications from us, please let us know.

Media

If you upload images to the site, you should avoid uploading images with embedded location data (EXIF GPS). Site visitors can download and extract any location data from images on the site.

Cookies

If you leave a comment on our website, you can choose to save your name, email address and website in cookies. These are for your convenience so you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit the login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also create several cookies to store your login information and your screen display preferences. Login cookies last two days and screen options cookies last one year. If you select “Remember me”, your connection will be kept for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be stored in your browser. This cookie contains no personal data and simply shows the post ID of the article you just edited. Expires after 1 day.

Embedded content from other websites

Articles on this website may include embedded content (eg videos, images, articles, etc.). Embedded content from other websites behaves exactly the same as if the visitor has visited the other website.

These sites may collect data about you, use cookies, incorporate additional third-party tracking, and track your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to it the website.

Analytics

Like many other websites on the Internet, we collect non-personal data that is sent to us by the user’s browser. This log data may include information such as IP address, browser type and version, pages visited, time and duration of visit, and other statistics. In addition, third-party applications such as google analytics may be used that collect and analyze such log data.

Does www.rakuart.gr share the information it receives?

Information about our visitors is an important part of our work and we do not sell it to third parties.

How long do we keep your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so that we can automatically recognize and approve any follower comments instead of holding them in a moderation queue.

For users who register on our site (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (they cannot change the user name). Site administrators can also view and edit this information.

What rights do you have to your data?

If you have an account on this website or have left feedback, you can request to receive an extracted file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we hold about you. This does not include data that we are required to retain for administrative, legal or security reasons.

Where do we send your data?

Guest comments may be screened through an automatic spam detection service.

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Methods of Ordering

1. Through our website www.rakuart.gr

Find the products you are interested in on our site and select them to add to the cart. When you are done shopping, go to the shopping cart and complete the prerequisites to complete your order. After completing the process you will receive a confirmation e-mail.

2.Through the call center

You can place your order by phone at +302104814290 or at

6946641114

from Monday to Friday from 09:00-21:00.

3. Via e-mail

You can send an e-mail 24/7 to the e-mail address [email protected] and let us know which ceramic project you are interested in so that we can contact you directly.

However, we recommend that you inform us by phone which pieces you are interested in so that we can check their availability.

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Payment methods

An order can be paid for in the following ways:

1. Payment on Delivery. Pick up your order from our workshop Monday to Saturday 9:00 a.m. to 5:00 p.m. and pay on delivery.

2.With your credit card through EUROBANK’s secure transaction system (Visa, Mastercard, debit and credit cards accepted American Express και και Diners)

3.Through the secure PayPal payment system. The PayPal system is the safest transaction system in the world. It belongs to a global organization and thousands of users trust it for their transactions. Learn more on the organization’s page https://www.paypal.com/gr

4. By deposit (transfer) to the following bank accounts:

•ALPHABANK : IBAN GR75 0140 1440 14400 200 201 9056

•EUROBANK : IBAN GR35 0260 1080 0007 4020 0749 741

•NATIONAL BANK OF GREECE : IBAN GR81 0110 0480 0000 0480 0228 373

Name of Beneficiary: SAFIOLEA DIMITRA

Send the proof of deposit by email to [email protected] with some identifying information such as order number or billing name and we will send you your order as soon as it appears in the bank.